1. For cancellation of booking require mail or fax 72 hours prior to guest check in.
2. In case of cancellation happens within 48 hrs 50% retention will be chargeable prior to Guest arrival.
3. In case of cancellation happens within 24 hrs 75% retention will be chargeable prior to Guest arrival.
1. If the guest checks in before 6.00 am full day chargeable & check between 6.00am to 10 am half day chargeable. (depends on availability of rooms)
2. If the guest checks out between 12.00 pm to 5.00 pm, it will be half day chargeable.
3. If the guest checks out after 5.00 pm it will be full day chargeable.
Looking forward to welcoming your Guest at Hotel Kolkata Should you require any further assistance/ clarification feel free to contact the undersigned We assure you of our best of services & attention at all times.